We at NOORTECH AND CONSULTING (OPC) PRIVATE LIMITED. strive to ensure utmost satisfaction for our customers. However, if you are not entirely satisfied with your purchase, we're here to help.
- You are eligible for a refund within 2 Days from the date of purchase.
- To be eligible for a refund, your request must meet the following criteria:
- The request must be made within the specified refund period.
- The product or service purchased must be unused and in the same condition as received.
- Your reason for the refund must be valid and falls under the acceptable refund reasons outlined below.
- Technical Issues: If you encounter technical issues with our software that prevent you from using it as intended and we are unable to resolve the issue within a reasonable time frame.
- Dissatisfaction: If you are not satisfied with the quality of our software or services provided.
Certain items are not eligible for refunds. These include:
- Services that have already been provided.
- Downloadable software products where you have received the download link.
- Products or services purchased during promotional or discounted periods, unless otherwise stated.
To request a refund, please contact our customer support team at zetratech@gmail.com or 87900 143 96 with your order details and reason for the refund. Our team will review your request and initiate the refund process if it meets the eligibility criteria.
Refunds will be processed through the original payment method used for the purchase. If the payment was made through Razorpay online, the refund amount will be credited back to the same payment source.
Once your refund request is approved, it may take 5 business days for the refund amount to reflect in your account, depending on the processing time of your payment provider.
If you have any questions or concerns regarding our refund policy, please feel free to contact us at zetratech@gmail.com or +91 87900 143 96. Our customer support team will be happy to assist you.